Customer Service Administrator
JO-2607-566924
Posted: 02/07/2026
- €32,000 - 36,000
- Republic of Ireland, South Dublin
- Full time
Flexsource is currently recruiting for a Customer Service Administrator on behalf of a leading label and packaging manufacturer based in Dublin. This is an excellent opportunity to join a growing and innovative company that works with some of the leading brands across food, beverage, and pharmaceutical sectors.
If you enjoy working in a fast-paced office environment, have strong customer service skills, and take pride in accuracy and organisation, this could be the perfect role for you.
The Role
As a Customer Service Administrator, you will be responsible for supporting customers and internal teams to ensure smooth order processing from enquiry through to delivery. You will play a key role in maintaining strong customer relationships and ensuring accurate administration across the workflow.
Key Responsibilities
- Build and maintain strong relationships with customers through professional and timely communication.
- Handle incoming customer emails and calls regarding orders and account enquiries.
- Input customer orders into the MIS system (Label Traxx).
- Work closely with technical and commercial teams to prepare customer quotations.
- Liaise with the Customer Service Manager to ensure jobs are planned and processed correctly.
- Resolve customer queries efficiently and escalate issues where required.
- Track customer orders from initial request through to delivery.
What We're Looking For
- Previous experience in a Customer Service Administration role (minimum 2 years required).
- Strong communication and interpersonal skills.
- Experience working with MIS systems (Label Traxx or similar is an advantage).
- Strong Microsoft Office skills (Word, Excel, Outlook, PowerPoint).
- Excellent attention to detail and organisational skills.
- Ability to work effectively in a fast-paced office environment.
- Strong team player with a proactive attitude.
What’s on Offer
- Full-time, permanent position.
- Competitive salary €32,000 – €36,000 DOE.
- Excellent opportunities for career progression.
- Comprehensive training and support.
- Modern office and production facility.
- On-site canteen.
- On-site parking.
- Bike to Work Scheme.
- Company events.
Location: Dublin (on-site)
Apply today by sending your CV to: weronika.pokojowczyk@flexsource.ie or alina.ciobanu@flexsource.ie
Weronika Pokojowczyk
Recruitment Consultant