Retail Store Manager

Flexsource are currently seeking a Store Manager for our Client based in Westside Business Park Co.Waterford

The role of the Retail Store Manager is to to coach and develop store teams through strong leadership, to ensure delivery of retail objectives.

Key Accountabilities 

• To deliver store sales within budget, by leading a resourced, motivated and engaged team
• To ensure that the retail strategy developments are implemented in the Store and fully communicated to and understood by the team
• To fully understand commercial performance, driving sales and maximising margins and profits.
• Achievement of objectives, sales targets & budgets
• Reporting on delivery of sales targets and activities
• Responsibility for Health & Safety on site ensuring all Health and Safety standards are adhered to at all times in line with statutory legislation and Company policy.
• Addressing any safety concerns as they arise.

Key Responsibilities 

• Work closely with the Head of Retail & head of marketing to ensure marketing strategies and understood and being met
• Ensure store fully resourced to ensure levels of customer service are maintained and targets achieved
• Deliver effective succession plans throughout the team in order to deliver progression and manage vacancies in the store
• Develop the team through proactive personal development plans which are formally reviewed annually and informally on an ongoing basis as and when required
• Conduct exit interviews at Store level for all leavers to identify key areas of risk
• Through coaching and leadership ensure that the mission statement, values, business objectives and retail objectives are understood and fulfilled in the Store
• Talk to customers directly to gain an understanding of their experience, product requests, technical and colour requirements etc
• Monitor and drive the delivery of Customer experience in store always leading by example
• Utilise space management effective seasonal and product marketing and initiatives
• Develop and maintain strong awareness of the local market and our competitors and exploit opportunities
• Build relationships to identify and grow local opportunities

Skills / Experience Required

• Excellent people management
• Up to 5+ years’ experience working in a similar role
• IT skills are required, along with the ability to learn new systems
• Strong written and oral communication skills are required
• Must be prepared to work as part of a team and assist or carry out other duties during periods of high workload, sickness, holidays and emergencies
• Undertake any other duties as requested by the Head of Retail/Senior Management.