Technical Specialist

  • €40,000
  • Republic of Ireland, South Dublin
  • Full time

Flexsource are currently recruiting for a Technical Specialist. The role requires a self-motivated individual with excellent technical experience specifically working with robot and battery-operated product. The successful candidate will be a key member of the team, providing support for technical sales and support.


Job Title: Technical Specialist


Key Responsibilities:

  • Manage and interpret dealer requirements to understand, meet and exceed their needs and expectations.
  • Development of service induction processes for new customers.
  • Liaise with customers on technical and compliance matters to service our customer needs.
  • Provide high quality technical expertise, product knowledge and support with difficult repairs.
  • Maintain customer relationships, ensuring satisfaction and increasing loyalty to the business/brand.
  • Create and escalate possible sales opportunities to the Sales Team.
  • Process repairs and support calls within agreed timeframes.
  • Reporting on faults to suppliers and customers both internally and externally.
  • Provide training for new and existing customers both internally and externally.
  • Responsible for installations of iMow, exhibition stock and displays as required.
  • Managing and prioritizing day to day activities including servicing, training, installations and upgrades.
  • Assembly and pre-delivery inspection of machines for staff and exhibitions.


Key Attributes & Skills Required:

  • Minimum 3 years’ experience working in a technical sales and support role.
  • Full clean driving license
  • Customer focused approach with excellent communication and listening skills.
  • Excellent literacy/English Language skills
  • Strong Computer literacy: MS Office (Outlook, Word & Excel)
  • Microsoft Dynamics skills desirable but not essential
  • Conscientious, good team player, cooperative, reliable, efficient, and diplomatic
  • Stihl experience advantageous


Salary: €40,000 a year plus commission

Hours: Monday to Friday 8.00am – 5pm.

Please click on the following link to register with Flexsource. If you feel this job is for you, please email your CV to or


Weronika Pokojowczyk Recruitment Consultant

Apply for this role